Privacy Policy

1. Introduction

At Distressed Property Solutions, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us online, by phone, or in person.

This policy is compliant with applicable privacy regulations including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for users in the European Union.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, property details, and any information you provide voluntarily through contact forms or communication.

  • Technical Information: IP address, browser type, device ID, pages visited, and usage data via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Provide you with real estate services and cash offer estimates

  • Respond to inquiries and follow up on leads

  • Improve our website and user experience

  • Comply with legal obligations

We do not use your information for profiling or automated decision-making.

4. Sharing Your Information

We do not sell your personal information. We may share your data only with:

  • Service providers who assist in operations (e.g., title companies, escrow agents)

  • Legal or regulatory authorities if required by law

  • Business partners working directly on your request with your permission

5. Your Rights Under CCPA and GDPR

Depending on your location, you have the following rights:

For California Residents (CCPA):

  • The right to know what personal data we collect and how it’s used

  • The right to request access to your data

  • The right to request deletion of your data

  • The right to opt out of the sale of personal information (we do not sell data)

To exercise your rights, email tom@distressedpropertysolutions.com or call 956-607-8585.

For EU/EEA Residents (GDPR):

  • The right to access, correct, or delete your data

  • The right to data portability

  • The right to restrict or object to data processing

  • The right to lodge a complaint with a data protection authority

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal requirements.

7. Security

We use industry-standard safeguards (SSL encryption, secure servers, and limited access) to protect your data from unauthorized access or misuse. However, no internet transmission is 100% secure.

8. Cookies and Tracking

We may use cookies or similar tracking tools to:

  • Improve website performance and user experience

  • Analyze visitor behavior

  • Remember user preferences

You can disable cookies through your browser settings at any time.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will always be posted on our website with the revised effective date.

11. Contact Us

If you have questions or want to exercise your privacy rights, please contact:

Distressed Property Solutions
Email: to@ochoainternational.com
Phone: 956-607-8585

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